End of tenancy cleaning in Auckland
Cleaned to the standard a property manager actually inspects against — oven, cupboard interiors, window tracks and all. $90 an hour for a two-person team, with a free re-clean if the inspection finds something.
The Cleaning Company provides end of tenancy and move-out cleaning across Auckland, New Zealand, at $90 per hour for a two-person team. The clean covers everything a standard clean does plus oven interiors and rangehood filters, inside all cupboards, drawers and wardrobes, the fridge and freezer, window tracks and interior glass, skirtings, door frames and extractor fans. A written time estimate is given before the job starts, and if a property manager marks the clean down, The Cleaning Company returns within 48 hours and rectifies the listed items at no charge.
- Service
- End of tenancy / move-out / pre-sale cleaning
- Rate
- $90 per hour, two-person team, excludes GST
- 2-bed apartment
- Typically 3–4 team-hours
- 3–4 bed house
- Typically 5–7 team-hours
- Guarantee
- Free re-clean of listed items if the inspection is marked down (report within 48 hours)
- Notice
- 3–5 days, longer at month-end and December–February
- Extras
- Carpet steam cleaning and exterior windows quoted separately
- Area
- Auckland CBD, city fringe, central suburbs, lower North Shore
What we do that a regular clean does not
Inspections do not check whether the bench is wiped. They check the places nobody cleans for three years.
Kitchen
- Oven interior, racks, trays and door glass
- Rangehood, filters degreased
- Inside every cupboard and drawer
- Fridge and freezer inside, plus the seals
- Dishwasher filter and seals
- Behind and beside the oven and fridge where they can be moved safely
- Splashback, benches and sink polished
Bathrooms and laundry
- Shower descaled, screen and tracks
- Grout scrubbed, silicone cleaned
- Toilet including behind and the cistern
- Extractor fan covers
- Vanity interiors and mirror cabinets
- Behind the washing machine and dryer where accessible
- Floors washed to the edges
Throughout the property
- Inside all wardrobes, shelves and drawers
- Skirtings, architraves and door frames
- Light fittings, switches and power points
- Interior glass and window tracks
- Wall marks spot-cleaned
- Cobwebs and high dusting
- Carpets vacuumed, hard floors washed
Quoted separately
Priced individually because they are specialist jobs or need equipment we do not carry as standard.
- Carpet steam cleaning (often required by the tenancy agreement)
- Exterior window washing
- Garage and outdoor areas
- Wall washing beyond spot cleaning
- Rubbish removal and disposal
- Post-renovation dust
Why bond gets withheld in New Zealand
Cleaning and damage are the two things that come up again and again at the end of a tenancy. Damage is largely out of your hands by moving day. Cleaning is entirely within them — and it is the cheaper of the two to fix.
Under the Residential Tenancies Act a tenant must leave the premises "reasonably clean and reasonably tidy". In practice, property managers inspect against the entry condition report and their own schedule, and the same items recur: the oven, the rangehood filter, inside the cupboards, window tracks, the extractor fan, and the space behind the fridge. Those are precisely the items a normal weekly clean never touches, which is why paying for the deep version once, at the end, is worth it.
Do the carpets first
If your tenancy agreement requires professional carpet cleaning, get that done before we arrive rather than after — steam cleaning wets skirtings and edges, and a clean done in the wrong order has to be partly redone.
Pre-sale cleans are a different brief
Selling rather than moving out? Tell us, because we prioritise differently. Buyers at an open home notice glass, floors, light fittings and smell. They do not open the linen cupboard. We spend the hours where the photographs and the first impression are.
Our re-clean guarantee, stated honestly
If your property manager or landlord marks the clean down, send us the inspection report within 48 hours and we return and rectify the items listed at no charge. What we cannot do is guarantee your bond — that decision sits with the landlord or the Tenancy Tribunal and can turn on damage, rent arrears or wear that has nothing to do with cleaning. Any company promising you a bond return is promising something it does not control.
End of tenancy questions
How much does an end of tenancy clean cost in Auckland?
End of tenancy cleaning is charged at $90 per hour for a two-person team. A standard two-bedroom apartment typically takes three to four team-hours; a three or four bedroom house with two bathrooms usually takes five to seven. We give you a written time estimate before we start and flag it immediately if the property is going to run over.
Will this clean get my bond back?
A clean is one of the two most common reasons bond is withheld in New Zealand, alongside damage. We clean to the standard a property manager inspects against, including ovens, rangehood filters, inside cupboards, window tracks and skirtings. If your property manager marks the clean down, tell us within 48 hours and we return and fix the items listed at no charge.
Bond itself is decided by the landlord or the Tenancy Tribunal, not by us, and damage or unpaid rent are outside what a clean can fix — so we will not promise you a bond return. We will guarantee the cleaning.
What is included that a regular clean does not cover?
Inside the oven and rangehood filters, inside every cupboard, drawer and wardrobe, inside the fridge and freezer, window tracks and interior glass, skirtings and door frames, light fittings and switches, extractor fans, and the laundry including behind appliances where they can be moved safely.
Do you do pre-sale cleans as well?
Yes, and they are a different brief. A bond clean is about passing an inspection; a pre-sale clean is about photographing well and smelling right at an open home. We prioritise differently — glass, light fittings, floors and odour rather than the inside of the linen cupboard.
How much notice do you need?
Three to five days is usually enough. Book earlier around the end of the month and over the December to February moving season, when Auckland tenancy end dates cluster and every cleaner in the city is booked.
Should the property be empty before you arrive?
Ideally yes — fully empty, with carpets already steam cleaned if your tenancy agreement requires it. We can work around a small amount of remaining furniture, but anything we cannot move is something we cannot clean behind, and that is exactly where inspections focus.
Moving out soon?
Send the address, the number of bedrooms and bathrooms, and your handover date. We come back with a time estimate and a slot.